Digital is the new normal, right? And data is a perfect customer service’s raw material. That’s why WDP focuses on a digital customer experience, with a strong intelligent data-architecture to support it.
100% digital: better tools, better processes
To find out how WDP is protecting the current #TeamWDP, head over to W
We take care of the technical management of our buildings ourselves! For example, WDP Netherlands has four facility managers who jointly manage 100 buildings. Remco Van Iersel manages about 25 of these and knows every gas connection, roof curvature, or hidden socket in his buildings. If customers call with a problem, he gets them help.
At the end of 2018, Martijn Dekker joined the legal department at WDP Nederland. You will find leasing and development contracts and other legal documents on his desk. Nevertheless, Martijn often visits customers.
A few months ago, Mediq, an international player in the medical devices market, moved into WDP’s brand new Fulfilment Centre in Bleiswijk. It’s not just any warehouse; it’s a Fulfilment Centre that has been specially designed for the medical devices sector and that, in addition to distribution, is also equipped with additional healthcare-related services and activities.
